Their table to see how they stand up against competitors is hilarious! So many free privacy providers since ever like Dreamhost, Namesilo, BrandShelter, Marcaria (some TLDs), but yet you look at that table and you think "wow they are the only one".
I take it as a deceiving advertising.
GoDaddy still charges more than 2X what we used to charge for WhoisGuard. We have always given away WhoisGuard for the first year of registration and have always been transparent about the renewal charge. However, now it is 100% free. No deception here.
Teddy from Namecheap
People on here could find a dollar and complain that it wasn’t a twenty.
I for one am glad of this upgrade and I have dozens of domains, makes a difference.
Glad you are glad :)
I moved everything to namecheap after they supported the EFF during the SOPA days. Then namecheap decided to get in the censorship business along with cloudflare. All my domains came off namecheap.
+1
Teddy if you want to be transparent AND fair at the same time, add Dreamhost and Namesilo to your comparison table.
I will be checking and awaiting for update on your website, but I won't hold my breath honestly.
So you get to choose who we perceive as our competitors now? We have a different view of them that doesn't match with yours. That's ok.
I'm finding myself upvoting a lot of your comments on this thread.
(Perhaps that's why I'm a customer - moved most of my domains from name.com over the past year).
That and your attention to social media marketing/community management = you're my kind of company.
https://en.wikipedia.org/wiki/Stockholm_syndrome
https://www.psychologytoday.com/us/blog/rediscovering-love/2...
I see that so much here on HN. A mainstream, name-brand company rolls out a great feature, and the trolls come out of the woodwork to say "but numberonecheaphosting.spam has had this for years!"
Some people just can't recognize a good thing as a good thing. As a Namecheap customer, though, I'm pretty darn happy at this news!
> So you get to choose who we perceive as our competitors now?
No, I don't as I am not Namecheap employee. I don't work or approve off companies that serve US-based clientele, but constantly outsource their customer support to Eastern-block countries and hire people that barely speak English. I think its anti-american frankly speaking, but I don't think you are American citizen anyways so this doesn't apply.
But I do chose who competes for my dollars, so its unfair to show me competitors that you know don't have certain features, while you purposely avoiding those who do have those features. Unless you so out of touch with supposedly your market (anyone can create HN account with "CEO" in it) that you are not aware Dreamhost and Namesilo are offering these services for FREE for many years by now.
And if you really happen to be a Namecheap CEO (highly doubt and scary to think a CEO has time to post on HN) then I'm glad you posted this, as you are only reassuring me in my decision to move out all my domains long time ago.
Your logic is absolutely ridiculous but I'll try to play along. Go here http://www.registrarowl.com/report_registrar_total_domains.p... and tell me again who our competition is. I don't see any of the companies you listed there. Even if they may be fine companies that's not who or what we are aiming for and that is our choice as a business. It's like asking Coca Cola or Pepsi to list Jarritos soda as their competition just because it exists. We are a global company with offices in the US, Berlin, Porto, Kharkiv, India and more to come. We service customers from all over the world 24/7. If you have a problem with that fine, but I won't apologize for serving a global market efficiently nor will I apologize for being globally focused.
I never asked you for apology; you conduct your business whichever way you want, whether you are CEO of Namecheap or not, I really don't care.
And when you click on the link you yourself provided, who is the FIRST company in the first column right in your face?? Yeah, you heard about those guys?
NameSilo provides free Whois Guard at least since I moved my domains out of Namecheap some 7 years ago when my disgruntled employee claimed domains zoned with you are his just because he knew my first name, last name and my DOB. Although they were not taken offline, but certainly froze for a week or so before I wasted many hours to try and clear the situation out. Since then I strongly oppose your "security logic" and proudly had at least 4 people move all their domains out. Although frankly I still have fun locking my ex employee out of his own Namecheap account, simply because I happen to know his username and that's all you need to lock someone out attempting wrong password a few times :)
Anyways, let's end this time-consuming worthless conversation, because frankly you are shooting yourself in the foot.
Edit: from the link you provided and clicking on NameCheap name, did you read the February 22nd review about deleting someones 75 domains and not even having phone support to discuss the issue?? Jesus man; how do you sleep with yourself knowing how much stress you have cause another human-being?? :facepalm