duxup 5 years ago

I think there is a real erosion to people's perception to the valley (more of a general term there) and tech companies in general. Move fast and break things seems to be a goal unto itself. Opaque privacy standards / no privacy standards. The Gig economy is just pushing risk onto customers and contractors.

It's not a good look and I worry it is poisoning the well for others in the future.

Neostrategos 5 years ago

Companies need to take responsibility for chaos they create.

  • Deinos 5 years ago

    ... and if they can't, the society they impact needs to force their hand. Unfortunately, we have a much larger problem when it comes to regulation, as our representatives are more beholden to the companies that fund them than the electorate they purport to represent... I don't see this changing in my lifetime.

    • jaredklewis 5 years ago

      Yes, corruption is a problem, but I disagree that it is the heart or bulk of the problem.

      A 2018 Gallup poll found that only 25% of Americans thought there was too little government regulation. Another 33% thought we had the right amount, and 39% thought there was too much.

      A more recent poll about the tech companies specifically, while much closer, still found that a minority thought the tech giants should be subject to more regulation (https://thehill.com/hilltv/what-americas-thinking/433482-pol...).

      So I would say that for the most part, while the representatives are not representing your views, their views are consistent with the majority of America.

      I say this as someone that believes the US desperately needs more environmental regulation. I would also love if congress could create some common sense regulations to standardize website/app TOS and privacy policies. But that's just me.

      I think there is a trend to blame "politicians" for all of our problems as if they were some exogenous force. Unfortunately, for the most part I think they represent us just fine. If democracy is a government by the people, we can't reasonably expect that it will be much different from the people in it.

      I dislike when politicians are reflexively held responsible for our societal ills, because I feel it is a kind of mental laziness to avoid having to engage with the large portion of the nation that disagrees.

      • trobertson 5 years ago

        > A 2018 Gallup poll found that only 25% of Americans thought there was too little government regulation. Another 33% thought we had the right amount, and 39% thought there was too much.

        The question of "Is there enough regulation" is the wrong question. The right question is "Is there enough _enforcement_ of regulation?". I suspect that answer is very different.

  • gukov 5 years ago

    Including the entertainment companies that started as media/news companies.

  • dqpb 5 years ago

    Woah there. If you widen this to all companies, then we have to account for Oil, Tobacco, Finance, Pharma, etc, etc. I'm afraid the chaos too deeply entrenched there.

    • not_a_cop75 5 years ago

      Which world do you want?

      • inetknght 5 years ago

        To borrow from a favored cartoon, "I don't want to live on this planet anymore."

        But more seriously, how about a world where companies take responsibility for the chaos they create?

      • dqpb 5 years ago

        I want a world where companies pay for their externalities.

chewz 5 years ago

Mr Cook. I am happy to fix some mess Apple had made. Please give me right to repair.

benologist 5 years ago

Cook wants tech companies to take responsibility for the consequences of various data and privacy transgressions, while he's withholding taxes on $285 billion until a lower rate can be coerced and using offshore banking to avoid other taxes, the direct consequence of which is $10s of billions removed from public coffers around the world.

  • thegayngler 5 years ago

    Why are you conflating what Apple is doing with tax treatments and loop holes (that every business tries to take advantage of in one form or another) with a message about taking responsibility for protecting people's privacy and their data?

    • westiseast 5 years ago

      I think because it’s pretty cheap (free) to make inspiring speeches to privileged American students about an esoteric ‘right to be human’.

      Meanwhile Apple effectively withholds tax from a range of countries who would probably use that to provide basic social services to those in need of them, or runs (through its contractors) factories that withhold basic human rights from staff.

      • kortilla 5 years ago

        Are you upset that Apple is following the law? Those countries are free to tax Apple however much they want.

        • jasonlotito 5 years ago

          I mean, Tim Cook is basically coming out against companies that are following the law at least as much as Apple. People just don't like the way the laws are currently setup. Apple even benefited from these lack of legal grounds in the past to get through their own privacy issues[4].

          And it's not like Apple is innocent here. They've done illegal things in the past that directly hurt users [1] and it's employees and other people in the industry [2]. They have a long history of violating user trust [3].

          This isn't to say they are unique in this. Most large companies deal with these sorts of things.

          But Apple isn't innocent. They just happen to find an area where they can claim to take the high ground because their business model allows it.

          [1] https://www.reuters.com/article/us-apple-ebooks/apple-collud... [2] https://www.cnet.com/news/apple-google-others-settle-anti-po... [3] https://en.wikipedia.org/wiki/Apple_Inc._litigation#In-app_p... [4] https://en.wikipedia.org/wiki/Apple_Inc._litigation#iPad_and... "The problem facing the plaintiffs is the current state of electronic privacy law, the issue being that there is no national privacy law that provides for compensatory damages for breach of privacy"

        • pixelatedindex 5 years ago

          My understanding is that it's the law itself that needs to be fixed. Companies shouldn't be able to get away with billions in tax evasion.

          • DanBC 5 years ago

            Apple would claim this is legal avoidance, not illegal evasion.

            Tax law is the acts and statutes that bring it into existence, but it's also the case law that shapes it.

            EU tax authorities tend to take a light touch approach - they'll tell you that they think you're non-compliant and how they want you to fix it. You can then tell them why they're wrong. They tend not to go to court against huge companies for anything other than blatant violations.

            So, maybe the law is right, and Apple (etc etc) isn't following it correctly, but the enforcement of that law is wrong.

    • benologist 5 years ago

      If Apple want to demand more responsibility from the tech industry why should it only be other companies' transgressions?

      Apple just a few years ago had to tweak miserable worker conditions to reduce the suicide rate on their production lines, they don't get to dictate the narrative on where the tech industry falls short.

      • pwinnski 5 years ago

        The suicides were Foxconn employees, Foxconn being a company that is used by nearly every electronics manufacturer. Apple was reportedly alone in addressing the underlying issues by increasing requirements on Foxconn and other suppliers.

        Far from being an example of hypocrisy, I think this is a good example of Cook's point.

        • andrekandre 5 years ago

          > The suicides were Foxconn employees, Foxconn being a company that is used by nearly every electronics manufacturer.

          how convenient for apple... if they truly “cared” they would use their clout to improve the conditions regardless if it was a contractor or not (same goes for any large company using contractors)

          • pwinnski 5 years ago

            I'm not sure I understand what you are proposing. Apple should... make demands on companies with which it has no relationship, and expect those companies to comply?

            As I stated, Apple did insist on improved conditions at the Foxconn factories where Apple products were made. They audit the factories regularly to ensure Foxconn and other contractors are meetings the standards Apple has set for employee treatment, and report on this information annually, including dropping suppliers who fail audits.

            It is not clear Apple could do more than they're doing, other than raising the standards even more. Which... maybe they should, but I don't think that's even what you're suggesting.

            • benologist 5 years ago

              You keep describing these people as Foxconn employees, but way before that they were a decision by Apple to not complete iPhone assembly in a modern work environment where the staff are their own employees and have modern workplace safety and rights and benefits.

              Instead they pursued a solution that would cost them a few $/person/day, for a phone with $100s profit per handset, and required Foxconn to create assembly lines within their budget. They're like proxy employees whose situation Apple first created and then slightly improved by demanding more stringent age checks and rest.

              The tech industry's hazy relationship with employees vs contractors is something else they should accept more responsibility for that Cook neglected to mention - Uber, Amazon, Apple, Google, Facebook, they probably have half a million contractors between them as one big circumvention of modern worker benefits and rights.

            • CogDisco 5 years ago

              > Apple should... make demands on companies with which it has no relationship, and expect those companies to comply?

              Isn't that literally the link above?

    • dictum 5 years ago

      > that every business tries to take advantage of in one form or another

      This is exactly what both groups, corporate tax advocates and privacy advocates, are pointing to: the unsustainability or unethicality of the current widespread practices.

      (Edit: this is getting downvoted quickly, so let me make a disclaimer — I'm not judging the soundness of the arguments of either advocates, just noting that "everybody does it" just restates their arguments.)

    • the_common_man 5 years ago

      Some people expect one to be a saint and be totally flawless if one preaches something. They see the preachers as hypocrites otherwise. The classic "but what about ... <another unrelated issue>".

      In fact, for some, even saints are not good enough. Mother Teresa gets called on her mis-deeds all the time if you point anything good about her. Gandhi gets called on for his personal relationships etc.

      • maxxxxx 5 years ago

        I think if you preach about something you first should clean your own house. For example I would have liked Cook to address the recent keyboard problems openly or discuss the TouchBar that nobody seems to like. I feel like he is opportunistic in the sense that he talks loudly about things that are of less concern to his company and make his competition look bad. That's good business but I don't think he should get much credit for doing it. I am sure he would have no qualms about selling out his users if it fit his business.

        • scarface74 5 years ago

          You mean by offering extended warranties?

          • maxxxxx 5 years ago

            Extended warranty is bullshit if you have to waste time going to the Genius Bar and then having your keyboard break after the warranty. That was the minimum possible thing they could do to avoid lawsuits.

            • scarface74 5 years ago

              So exactly what are they suppose to do about a product defect except for correct it?

              • maxxxxx 5 years ago

                Correct it by shipping keyboards that don't break.

        • maximente 5 years ago

          i'm curious where the line is here - for example, are those supporting action against climate change but who still have a car worthy?

          • maxxxxx 5 years ago

            I think there is something to be said that you shouldn't be a hypocrite if you speak out publicly about something. For example it really bothers me when people like the U2 singer talk about climate change while flying around in private jets. Or people that glorify/use the military while not having served themselves or anybody in their family.

            If you preach something you should make the same sacrifices you ask others for.

      • robdachshund 5 years ago

        I'd say "personal relationships" is very disingenuous. He was a pedophile...

      • arkades 5 years ago

        Mother Theresa's saintly work involved providing healthcare for the indigent and overlooked. Her criticisms involve withholding pain relief from those people for religious reasons.

        That's not an unrelated "whataboutism?" It directly criticizes the action being praised.

        (I'm not sure why the downvotes. Does this need substantiation? It was directly observed by a major physician, who wrote about it in The Lancet - https://www.thelancet.com/journals/lancet/article/PIIS0140-6...)

    • frenchman99 5 years ago

      You probably meant to say "every big business". I don't know many small companies that keep 285 billion away from taxes. Large companies like Apple usually pay way less taxes than smaller ones, precisely because they manage to optimize away way more taxes.

    • enraged_camel 5 years ago

      Whataboutism.

      • stcredzero 5 years ago

        "Whataboutism" is intellectually bankrupt. If something is a legitimate callout of hypocrisy, it doesn't matter who it's from, or how hypocritical the speaker is. It's the message, not the messenger, otherwise it's just the reverse of argument by authority. Ideas should be evaluated for their content.

        • ben509 5 years ago

          > If something is a legitimate callout of hypocrisy

          I'd like to nail down when accusing someone of hypocrisy is legitimate. (I don't think I'm disagreeing with your larger point, more clarifying.)

          If the person is insisting that their arguments come from an innate moral authority, sure, pointing out that they can't live up to their own standards casts doubt on that moral authority or the feasibility of those standards. And sometimes people don't realize they're arguing from innate moral authority, so challenging them on that point can identify some unspoken assumptions. (All that said, it's clearer to plainly state, "I think you're implicitly claiming moral authority, and I dispute this," than to ask "what about X.")

          Cook doesn't seem to be doing that, though. For example, "Cook told the new Stanford graduates that digital surveillance threatened innovation and would have 'stopped Silicon Valley before it got started.'” This is an argument that the process is innately self-defeating, which doesn't rest on his personal moral authority.

          In this case, since he's not fundamentally basing his argument on moral authority, saying "what about" is simply an ad hominem tu quoque.

          • stcredzero 5 years ago

            If the person is insisting that their arguments come from an innate moral authority

            That part of their argument can simply be ignored.

            Cook doesn't seem to be doing that, though.

            I never said he was. I was specifically responding to the notion of "whataboutism" itself. That notion itself is philosophically bankrupt. Ideas should be judged on their merits, not on who has advanced them.

            simply an ad hominem tu quoque

            Ad hominem is another example of ignoring the message and nonsensically diverting attention to the messenger.

            • yadaeno 5 years ago

              > Ad hominem is another example of ignoring the message and nonsensically diverting attention to the messenger

              I see how it ignores the message but disagree that it's nonsensical.

              I agree with you in that whataboutism calls into questions the intentions of the messenger: You are accusing them of trying to derail the discussion instead of addressing their point at face value.

              However, I think your analysis is practically bankrupt and overly idealistic since it fails to address how saying 'what about this' can be an effective tool to wave attention away, or try to discredit another argument or 'message' as you call them.

              This is like saying every request made in a DDOS attack should be taken at face value. We should never question the broader intentions of the request

  • scarface74 5 years ago

    Would you take advantage of the mortgage deduction that helps the middle class and the upper class that is part of the reason causing home prices to rise and helping cause the unaffordability of homes?

    Do you take advantage of pretax savings that benefit the middle and upper class?

    Is their any tax break that you don’t take advantage of that you are legally entitled to?

    • theandrewbailey 5 years ago

      Mortgage and local tax deductions don't involve hiring a team of lawyers to find tax hacks or booking profits under foreign subsidiaries.

      • scarface74 5 years ago

        If I have a business and hire an accountant to help me find legal deductions does that make me less ethical?

  • AlexandrB 5 years ago

    Uhhh, no thanks. I'd rather not wait for the US to fix its tax laws before we can start to address privacy issues.

    • opportune 5 years ago

      There is nothing to fix, Apple is taking advantage of other countries' tax laws to hold the money offshore indefinitely so they can get a sweetheart deal to repatriate it. The only "fix" is to never give Apple a break on bringing that money back

      • graeme 5 years ago

        The US is fairly unique in taxing overseas income.

  • mamon 5 years ago

    Accusation of "withholding taxes" is weird. Generally accepted standard is that income is taxed in a country that it originated. When Apple sells iPhones in EU through the EU-registered subsidiary, it pays taxes in EU, as it should. The fact that US demands that income to be additionally taxed in the US is just American weirdness, no other country in the world does that. US can get away with it only because of its military power (so it basically is an extortion).

  • pier25 5 years ago

    I'm with you, although it could be argued that avoiding paying taxes is not really creating as much chaos to society as Facebook's privacy and disinformation problems.

  • kortilla 5 years ago

    Every business avoids taxes. The government even adds deductions to help business avoid taxes in ways they want to encourage.

    The whole message of “businesses are bad because they don’t give money to the government for no reason” doesn’t really resonate with people who understand taxes.

  • caiob 5 years ago

    Your comment makes no sense. What does tax negotiation have to do with chaos responsibility and privacy breach?

    • izacus 5 years ago

      Talking about responsibility to society is hypocritical when you're paying lawyers to hide money away from medical care, schools, infrastructure and other tax funded sources in countries all over the world.

      Tim seems like a person only interested in talking in points that smear his competition. Understandable from pure selfish business perspective, but the fact that he's trying to make a moral argument just leaves a bad taste in our mouth.

  • briandear 5 years ago

    If taxes go up, prices go up, they sell less stuff and fewer taxes are collected. Additionally, fewer people are employed and they then pay less taxes. See the Laffer Curve.

vln 5 years ago

Can he just fix the Macbook keyboards? Thanks.

  • dlivingston 5 years ago

    I haven't heard anything negative yet about the new (May 2019) 4th gen butterfly keyboards.

    • izacus 5 years ago

      Probably because it takes 6 months for them to start failing and get all mushy.

  • flensortow 5 years ago

    They’ve been fixed for a while now. I have used each generation of the new keyboard, and since the 3rd gen (released in 2018) have had exactly zero issues with keys that repeat or fail to register the keystroke.

    The feel on the butterfly keyboard is so much better than the older keyboards (which I also use on a regular basis). The amount of travel on the old keys honestly wears my hands down now. I can type forever without fatigue on the newer ones.

    • wpasc 5 years ago

      Can I please get a non-touchbar 15 inch macbook pro though?

      Less sarcastically, I don't know how many people (proxy value is articles written about and videos made about) like the touchbar. However, Apple will never backpedal on a product no matter the reception of the touchbar which I personally hate.

      • danko 5 years ago

        If we're keying off of personal anecdote, allow me to be a single point in favor of the touch bar. I actually like the thing, and find it useful. Yes, I do!

        • RandallBrown 5 years ago

          I like it took, but I wish the escape key was a physical button. It's nice that you can touch anywhere in the corner and don't have to hit the exact spot on the Touch Bar, but it would be nice to have a button.

          • pwinnski 5 years ago

            As a frequent vi user, I mapped my 'caps lock' key to Esc long before Apple started shipping a Touch Bar, so I have been puzzled by people lamenting the Esc key placement.

      • e40 5 years ago

        > Apple will never backpedal on a product

        That seems to be a cultural thing at Apple, perhaps even a hold over from the Jobs days. It's frustrating, I agree.

      • stcredzero 5 years ago

        So we're stuck with it until they come up with something new and better?

        • wpasc 5 years ago

          I really, really hope not

    • arnvald 5 years ago

      The 2018 keyboard does feel better than the previous ones, however it's still not very reliable. I need to take my 2018 mbpro to replace the keyboard next week (same issue, one button is registered twice from time to time)

    • cageface 5 years ago

      My 2018 MBP has developed keyboard issues. It may be better than it used to be but it’s not fixed.