serf 6 months ago

Cursor is the only product that I have cancelled in 20+ years due to a lack of customer service response.

Emailed them multiple times over weeks about billing questions -- not a single response. These weren't like VS code questions , either -- they needed Cursor staff intervention.

No problem getting promo emails though!

The quicker their 'value' can be spread to other services the better, imo. Maybe the next group will answer emails.

  • angst 6 months ago

    Indeed.

    Mail to <hi@cursor.com> is replied by “Sam from Cursor” which is “Cursor's AI Support Assistant” and after few back and forth it tells “I'm connecting you with a teammate who can better investigate”. Guess what? It’s been a month and no further communication whatsoever.

    I don’t have high hopes for its customer services.

  • jjani 6 months ago
    • bomewish 6 months ago

      Super weird. It never did this to my defaults. Why would it do to some users and not others? Terrible behavior. Surprised Mac even allows a program to simply overwrite such settings.

      • jjani 6 months ago

        No clue, it very much did it for me, but given the lack of new comments since March they might have silently stopped doing that. That they never responded there nor even bothered to close the thread fits squarely with GP's experience with their non-existent customer service :)

        Had no idea that this was possible on Mac either, never seen any other app do this, though commonplace on Windows.

robkop 6 months ago

There is much missing from this prompt, tool call descriptors is the most obvious. See for yourself using even a year old jailbreak [1]. There’s some great ideas in how they’ve setup other pieces such as cursor rules.

[1]: https://gist.github.com/lucasmrdt/4215e483257e1d81e44842eddb...

  • GabrielBianconi 6 months ago

    They use different prompts depending on the action you're taking. We provided just a sample because our ultimate goal here is to start A/B testing models, optimizing prompts + models, etc. We provide the code to reproduce our work so you can see other prompts!

    The Gist you shared is a good resource too though!

  • ericrallen 6 months ago

    Maybe there is some optimization logic that only appends tool details that are required for the user’s query?

    I’m sure they are trying to slash tokens where they can, and removing potentially irrelevant tool descriptors seems like low-hanging fruit to reduce token consumption.

    • vrm 6 months ago

      I definitely see different prompts based on what I'm doing in the app. As we mentioned there are different prompts for if you're asking questions, doing Cmd-K edits, working in the shell, etc. I'd also imagine that they customize the prompt by model (unobserved here, but we can also customize per-model using TensorZero and A/B test).

    • joshmlewis 6 months ago

      Yes this is one of the techniques apps can use. You vectorize the tool description and then do a lookup based on the users query to select the most relevant tools, this is called pre-computed semantic profiles. You can even hash queries themselves and cache tools that were used and then do similarity lookups by query.

      • tough 6 months ago

        cool stuff

CafeRacer 6 months ago

Soooo.... wireshark is no longer available or something?

  • Maxious 6 months ago

    The article literally says at the end this was just the first post about looking before getting into actually changing the responses.

    (that being said, mitmproxy has gotten pretty good for just looking lately https://docs.mitmproxy.org/stable/concepts/modes/#local-capt... )

    • spmurrayzzz 6 months ago

      Yea the proxying/observability is without question the simplest part of this whole problem space. Once you get into the weeds of automating all the eval and prompt optimizing, you realize how irrelevant wireshark actually is in the feedback loop.

      But I also like you landed on mitmproxy as well, after starting with tcpdump/wireshark. I recently started building a tiny streaming textual gradient based optimizer (similar to what adalflow is doing) by parsing the mitmproxy outputs in realtime. Having a turnkey solution for this sort of thing will definitely be valuable at least in the near to mid term.

      • vrm 6 months ago

        if you haven't check out our repo -- it's free, fully self-hosted, production-grade, and designed for precisely this application :)

        https://github.com/TensorZero/tensorzero

        • spmurrayzzz 6 months ago

          Looks very buttoned up. My local project has some features tuned for my explicit agent flows however (built directly into my inference engine), so can't really jump ship just yet.

          Looking great so far though!

  • vrm 6 months ago

    wireshark would work for seeing the requests from the desktop app to Cursor’s servers (which make the actual LLM requests). But if you’re interested in what the actual requests to LLMs look like from Cursor’s servers you have to set something like this up. Plus, this lets us modify the request and A/B test variations!

    • stavros 6 months ago

      Sorry, can you explain this a bit more? Either you're putting something between your desktop to the server (in which case Wireshark would work) or you're putting something between Cursor's infrastructure and their LLM provider, in which case, how?

      • vrm 6 months ago

        we're doing the latter! Cursor lets you configure the OpenAI base URL so we were able to have Cursor call Ngrok -> Nginx (for auth) -> TensorZero -> LLMs. We explain in detail in the blog post.

        • stavros 6 months ago

          Ah OK, I saw that, but I thought that was the desktop client hitting the endpoint, not the server. Thanks!

bredren 6 months ago

Cursor and other IDE modality solutions are interesting but train sloppy use of context.

From the extracted prompting Cursor is using:

> Each time the USER sends a message, we may automatically attach some information about their current state…edit history in their session so far, linter errors, and more. This information may or may not be relevant to the coding task, it is up for you to decide.

This is the context bloat that limits effectiveness of LLMs in solving very hard problems.

This particular .env example illustrates the low stakes type of problem cursor is great at solving but also lacks the complexity that will keep SWE’s employed.

Instead I suggest folks working with AI start at chat interface and work on editing conversations to keep clean contexts as they explore a truly challenging problem.

This often includes meeting and slack transcripts, internal docs, external content and code.

I’ve built a tool for surgical use of code called FileKitty: https://github.com/banagale/FileKitty and more recently slackprep: https://github.com/banagale/slackprep

That let a person be more intentional about what the problem they are trying to solve by only including information relevant to the problem.

  • jacob019 6 months ago

    I had this thought as well and find it a bit surprising. For my own agentic applications, I have found it necessary to carefully curate the context. Instead of including an instruction that we "may automatically attach", only include an instruction WHEN something is attached. Instead of "may or may not be relevant to the coding task, it is up for you to decide"; provide explicit instruction to consider the relevance and what to do when it is relevant and when it is not relevant. When the context is short, it doesn't matter as much, but when there is a difficult problem with long context length, fine tuned instructions make all the difference. Cursor may be keeping instructions more generic to take advantage of cached token pricing, but the phrasing does seem rather sloppy. This is all still relatively new, I'm sure both the models and the prompts will see a lot more change before things settle down.

lyjackal 6 months ago

I've been curious to see the process for selecting relevant context from a long conversation. has anyone reverse engineered what that looks like? how is the conversion history pruned, and how is the latest state of a file represented?

  • GabrielBianconi 6 months ago

    We didn't look into that workflow closely, but you can reproduce our work (code in GitHub) and potentially find some insights!

    We plan to continue investigating how it works (+ optimize the models and prompts using TensorZero).

notpushkin 6 months ago

Hmm, now that we have the prompts, would it be possible to reimplement Cursor servers and have a fully local (ahem pirated) version?

  • smcleod 6 months ago

    Or you could just use Cline / Roo Code which are better for agentic coding and open source anyway...

    • tmikaeld 6 months ago

      But extremely expensive in comparison

  • handfuloflight 6 months ago

    Were you really waiting for the prompts before disembarking on this adventure?

  • tomr75 6 months ago

    presumably their apply model is run on their servers

    I wonder how hard it would be to build a local apply model/surely that would be faster on a macbook

    • bhaktatejas922 6 months ago

      Its hard to get a model that does it usefully on your laptop. Theres an open source 1.5B model from QuocDat, and Morph - https://morphllm.com which is a fast apply model as an API (that I run)

    • notpushkin 6 months ago

      It’s possible, but they allow you to specify your own API (that’s how they got the prompts in this article).