> However, strict moderation is pushing people away. The high barrier to posting and the risk of questions being closed make Stack Overflow feel unwelcoming. Generic forums don’t fill the gap either—they are perceived as too broad, and members lack the expertise that Stack Overflow is known for. Faced with these failures, developers turn to people they know personally because they trust their contact has relevant skills and will respond promptly. Stack Overflow’s opportunity lies in digitally replicating these trusted expert connections.
Interesting excerpt:
> However, strict moderation is pushing people away. The high barrier to posting and the risk of questions being closed make Stack Overflow feel unwelcoming. Generic forums don’t fill the gap either—they are perceived as too broad, and members lack the expertise that Stack Overflow is known for. Faced with these failures, developers turn to people they know personally because they trust their contact has relevant skills and will respond promptly. Stack Overflow’s opportunity lies in digitally replicating these trusted expert connections.