Sorry folks, this is a rollout artifact, we needed a way to turn this off remotely via feature flags if it broke something, and with telemetry off you don't get those. It's already been fixed as part of v2.1.281 releasing today.
The mod is source available here: https://github.com/anthropics/claude-code/tree/main/mods/age...
Apologies again folks, this was a fully human error on my part - I should've found a better way to launch with a kill-switch.
The AGENTS.md support was implemented via our new extensibility system for CC, called Mods, which is launching soon-ish. A mod is a plugin with a new type of hook, which we call a function hook.
If folks play around with it, I would love feedback on the relevant issue: https://github.com/anthropics/claude-code/issues/91870
Mods allow quite a bit more customizability and control. I really believe in the idea.
The only difference between CLAUDE.md and AGENTS.md is the filename. Do you really need a whole plugin system to support that use case? Feels like this could have been a one line change.
One line change? Pffft. That means you're still looking at the code, you're behind the times.
> The only difference between CLAUDE.md and AGENTS.md is the filename. Do you really need a whole plugin system to support that use case? Feels like this could have been a one line change.
I don't think this is a reasonable assumption. The document format in CLAUDE.md is whatever Anthropic specifies, where AGENTS.md is a common ground format that is expected to be supported by any agent, be it from Anthropic or not.
https://agents.md/
You might argue that differences are small or negligible, but that is just an expectation.
I think you're giving these files too much credit. There are no specs, they are freeform text. In this sense they are the same. The expectation of what could be in it by each vendor means nothing unless it's enforced.
It's not a format though is it? it's literally just an extension to the system prompt in plain markdown.
There is no rhyme or reason to the structure of this file, just like with most things in AI. It's best effort human language.
> The document format in CLAUDE.md is whatever Anthropic specifies
Q: Do Anthropic actually specify a document format?
No, they do not.
Nope! Claude is even able to understand AsciiDoc just fine (which is a blessing). But it will always insist on the Markdown extension.
There is no "specification", it's literally just a text file that gets loaded into context. You don't even need to write markdown. It's not that hard man.
Yes, but at the same time, it’s also a good, simple use case to test a new plugin system. I can totally understand that.
Don't you run bizantine ralph loops on remote environments with codex security checks, coupled with jev, grok, open router and a fully independent openclaw (on a maxed out mac mini inside a caveau in an undisclosed location, with open telegram) to change constants? You're going to be left behind.
You sound like my type. hey, wanna come over to myspace so I could twitter your yahoo till you google all over my facebook?
https://youtu.be/-AwCEM5K-Ec
Not related but I think I finally know how it must have felt to the generation prior to mine, when we tried to explain computers to them; because even as a retired 30 year plus software engineer, I have no idea what the comment says.
Unc you're so cooked it's not even funny younger than me but you're out here aura farming in the negatives fr fr. NPC-ahh behavior, 0 aura, -1000 rizz. Couldn't be me
Sorry couldn't resist ( ･ั ﹏ ･ั )
Not sure what you didn't understood in their comment though, maybe the raph loop (and jev which was just released)? Isn't the rest completely self explanatory?
It's almost all related to LLM's, which is fairly new.
Basically he's describing an LLM assistant setup that does coding on a vps or Mac mini ( some contradiction with Openrouter though) where you can communicate with the assistant through telegram
OK I do use AI in the browser but haven't tried anything like what you describe. I Googled telegram in case it wasn't what I was thinking, which was used in the 1800's but found their website. It's apparently another messaging platform. Thanks for the interesting view.
I felt a little panic when I understood every word of what was meant to be adjacent to scifi-style garbled engineering speak, and I think I'd rather be on your side of the spectrum.
The plugin system itself was probably already in the making, and they just chose to implement this tiny feature as a plugin to try it out.
As for the only difference being the file name, that's an untested assumption. Up until now, Claude hadn't supported AGENTS.md, and it's a simple application of Hyrum's Law that somebody, somewhere, was taking advantage of that to give one set of instructions to Claude, and a different set of instructions to some other provider. The correct behaviour in the presence of both files is not obvious, either.
Having a kill switch for the change is a perfectly reasonable safety measure in case something goes horribly wrong.
That line of thought is the reason why everything gets so overengineered.
Read CLAUDE.md if it doesn't exist read AGENTS.md you don't need to overthink it so much.
This line of thinking is something you will quickly be disabused of once you try supporting software that hundreds of millions of people use.
And I say this as someone that loves the Unix philosophy dearly.
How, exactly, would the proposed solution (combined with a setting to disable it) break, and how would implementing it the way Anthropic did address that? Be specific.
Some people might have a different CLAUDE.md and AGENTS.md because they use Claude to do one thing and $other_agent to do another thing. Or because Claude does XYZ by default, and other agents do ABC, and they want to give the correct guidance to both.
This is, to me, a completely reasonable and believable use case that could break if you implement this fix without "overengineering" it.
A setting to disable what? Be specific. See? Not so simple...
> Read CLAUDE.md if it doesn't exist read AGENTS.md
> Some people might have a different CLAUDE.md and AGENTS.md
How exactly do these two conflict? If you have both, nothing changes.
Which order do you prefer them in? Since CLAUDE.md is no longer necessary, but was for so long, what happens when users only update AGENTS.md going forward while keeping a stale, unchanged CLAUDE.md around?
We're talking about changing default behaviors here in ways that can be surprising to users. It's reasonable to try and accommodate existing setups, future setups, and - yes - careless users.
At some point, the catering is not worth the sacrifices and future gotchas you're going to embed in the code.
There's no surprising behaviors in that situation. Someone who is aware of the change would most likely delete CLAUDE.md. Someone who is unaware of the change would assume CLAUDE.md is still the one being read by CC, which would hold true.
if [ !-f CLAUDE.md ]; then AGENTS.md fi
you're really over thinking this, and i'm wondering if you're risking pulling something stretching like that to pick this up shilling for Anthropic.
Is accusing someone of "shilling for Anthropic" for suggesting that a bug fix might not be so simple really the level of discourse HN has devolved to now? Is it the kind of HN you want?
Is the level of HN discourse suggesting that having a large number of users worth of never making simple changes something you want? This isn't a move fast break things suggestion, this is a rational common sense suggestion. Instead, you're pushing an overly complex way of implementing something that would allow for all sorts of unknowns. Earlier comments suggesting this new mods concept was being worked on giving the dev a new 20lb sledge hammer so the CLAUDE/AGENTS situation suddenly got beat on like it was a railroad spike when it just needed a smaller hammer since it was only a finishing nail.
This conversation comes down to people saying “Why don’t you just…” to Anthropic. Anthropic has the most information and made the choice they made. That choice may have been over-engineering, an appropriate choice or both. Discussing that choice could be interesting and it could especially be informative to people without much experience. Speculating on that could lead to an interesting conversation—especially WRT how people are actually using the current status quo—but imagination seems to be lacking here.
Instead we get the implicated assertion that users’ existing workflows shouldn’t matter to Anthropic and accusations that someone you don’t agree with is a shill. When called on that you avoided the question.
To answer your question, although it wasn’t directed at me: YES. I want people to be able to discuss that exact issue even if it isn’t personally interesting to me.
First, GP's proposal already addresses that. If both are present, CLAUDE.md would be used. Second, that is solved with a settings toggle. Read a boolean from .claude/settings.json and disable the new behavior if it's true (or false, depending on what you want to name the setting). third, you skipped the second part of my question: "how would implementing it the way Anthropic did address that?" Implementing the same behavior through multiple layers of abstraction and an order of magnitude more code doesn't solve the issue you mentioned.
Bonus forth point: why is this critical to solve for claude code, but not for all the other harnesses which have all converged on AGENTS.md for this purpose?
Okay, so we agree that this fix isn't quite as simple as it sounds then, yes? We've just had 3+ paragraphs of discussion around potential edge cases and additional considerations beyond "read one of two files."
We've had a long discussion only because you refuse to admit that a very simple solution would work (despite completely failing to show how it wouldn't). The problem is that your opinion is not in fact proof that you're right.
I see, well I'm not particularly concerned with being right on this topic (call it a difference of opinion or matter of taste), so I wish you a pleasant day.
I've never heard of the 'move fast, break things' mentality ever giving a damn about number of users. If so, no changes would ever be made. The great thing about having millions of users is QA can be eliminated entirely as you'll start hearing about issues from the users directly.
Frontier lab AI agent tools break their users’ workflows worse than this on a regular basis.
What's your point? Nobody can hold themselves to a higher standard because they didn't in the past?
Bash does this well, reading only the first of half a dozen config file locations it searches. And if the user needs it to read from an additional location, just add a source line to that location.
> Having a kill switch for the change is a perfectly reasonable safety measure in case something goes horribly wrong.
What, exactly, is going to go horribly wrong here ...? The worst case you're proposing is that an Anthropic model acts on AGENTS.md rather than CLAUDE.md. It's not going to be the end of the world; at worst it'll be `git reset --hard HEAD` time. But this wouldn't happen, because:
> The correct behaviour in the presence of both files is not obvious, either.
It seems extremely obvious to me: the non-breaking change is the right change here. If both exist, Anthropic models continue to use CLAUDE.md and ignore AGENTS.md. This is not rocket science. Why are we overthinking this?
Because when you have tons of users ainor fuckuo is a big fuckup and also it's really common to have both claude.md and agents.md and use @ syntax (which lets you reference markdown files when using Claude code, but not other harnesses) so you Claude md looks like
```md @AGENTS.md
[Claude specific stuff]
```
And then what happens if someone now puts @syntax in their agents.md triggering a loop etc. It's all vibe coded - including code from days with dumber models - there's gonna be all sorts of dragons under the hood
> What, exactly, is going to go horribly wrong here ...?
Operating anything at scale teaches you that the universe of “things that can go horribly wrong” has a much better imagination than you. That goes quadruple with complex and squishy reasoning models.
I’ve seen a couple of really good examples of what can go wrong in this subthread, the most straightforward of which is that abruptly changing a fundamental behavior can break existing use cases.
> somebody, somewhere, was taking advantage of that to give one set of instructions to Claude, and a different set of instructions to some other provider.
I'm this person, I am actively doing this! I have some instructions which the Claude models need and OpenAI models will do by themselves. If the OpenAI models see the Claude instructions, they will go way overboard in a way I don't want.
Mind, the change does not affect me at all, because when both instructions are present Claude continues to read CLAUDE.md and Codex continues to read AGENTS.md. But if Claude started preferring AGENTS.md, that would be mildly annoying.
Within agents.md, an idea. Feel free to steal if you work on this:
I would like to subscribe to your newsletter.
Seriously, though, this is a great idea. Good communicators know to tailor their discourse to their audience. LLMs are just as sensitive to small variations in prompts, and just as inconsistent between them, as are humans.
It's not a bad idea, although at that point it probably shouldn't be a .md file anymore. You'd want to use YAML or something.
careful, that might lead to programming. using, you know, a programming language.
Sorry how about this:
Maybe now it can be in a .md again :D
I did this at one point with Jinja templates.
I wrote an agent launcher sort of bash script. Pass in the command to start the agent, the script checks if there’s a Jinja file in a special directory matching that name, and builds it to AGENTS.md. Then it launches the agent.
I was trying to use it as a sort of janky RAG. I had a bunch of snippets (one for DB architecture, one for how load balancing works, etc), and my Jinja files were mostly a list of snippets to pull in. Voila, a bunch of agents that share little pieces of info but have a single source of truth.
I never got a ton of value tbh, it was very good at just grepping the snippets.
This "tiny feature" consists of hundreds of lines of code spread across 57 source files, many of which are less than 30 lines long, often contain more comments than code, and have no real reason to exist. It's the very definition of overengineering and overcomplexity.
That said, I do find it somewhat funny that Anthropic themselves are falling victim to their own model's tokenmaxxing.
The Claude sandbox has a slightly different ENV compared to ChatGPT (LC_CTYPE set to C instead of UTF8 I believe) which upsets some scripts we have.
So in the CLAUDE.MD we tell it about that and then tell it continue reading AGENTS.MD. Not very hard to work around if CLAUDE.MD goes away, but just to support your point that the split did have its uses for some.
Having a way for the user to revert the update is a perfectly reasonable safety measure in case something goes horribly wrong.
Even though Anthropic or any other software provider could technically run anything on our system, there exists a modicum of trust between supplier and user. Anthropic performing arbitrary changes that are tangential but not specific to the premise of delivering a harness to package code files and prompts in context to their LLM breaks that trust for many users.
With apologies for not just testing this myself (currently AFK), doesn't it still work to have a CLAUDE.md file containing just `@AGENTS.md`?
> Do you really need a whole plugin system
Vibe-coding gotta vibe-code.
Go download the leaked source code from earlier this year, search for all occurrences of the string `CLAUDE.md`, and be horrified.
At $FAANG, ~all changes go through feature flags.
There are processes to make changes outside of feature flags, but they have enough friction that it's easier to just use a feature flag.
This level of paranoia is consistent with the blast radius of changes breaking Claude users.
I'd love to hear more about this. Though I usually write bespoke software for specific clients, I'm about to release my first general-availability application. It's a rust application with Python GUI on the desktop (Linux, Mac, Windows) and a skinny Android application that wraps the rust on mobile. I'm going to be gating features starting probably next week. I'd love to hear tips and experience for implementing feature flags, for both the desktop and mobile space.
Thanks!
Welcome to SWE in 2026
need to, no, but if you put the Ai to task, expect over engineering
We've just had a file called `.rules` that is symlink as `AGENTS.md`, `CLAUDE.md`, etc to support the 3 or so common ones used around our projects.
I always point people back to https://grugbrain.dev.
The worst thing about AI is endless complexity slopification.
Sounds like you've read the deepseek harness paper.
Will you extend your plugin to read skills and rules from `.agents`? Or should we write our own plugin/mod for that?
I skimmed a couple pages of the docs at:
https://github.com/user-attachments/files/31802150/EXTERNAL....
Might I gently suggest that you have a model at least as capable as Opus 5.5 translate that from Claudish to English? Or, even better, have an actual human work on the docs a bit? As it stands, they are fairly egregious, and they seem to devote at least as much space to little AI-generated quips that convey no meaning than to actually explaining what’s going on.
Also, maybe a human should decide whether these are “function” hooks or “module” hooks. All of this marketing calls them “function” hooks, but the json config seems entirely unaware of this.
(Has anyone else noticed that half the sentences in Claudish aren’t merely weird: they are noun phrases and not sentences at all? I’m pretty sure that any decent pre-LLM NLP-based grammar checker would correctly flag half the sentences in Claudish. Also, whatever variant of Claude wrote this thing can’t even capitalize around semicolons consistently with itself, let alone consistently with how English has been written for at least a century.)
edit: Fixed the link. Thanks, kaszanka.
If the direct link isn't working for anyone else (looks like it's some AWS pre-signed one maybe tied to IP): https://github.com/user-attachments/files/31802150/EXTERNAL....
> they are noun phrases and not sentences at all? I’m pretty sure that any decent pre-LLM NLP-based grammar checker would correctly flag half the sentences in Claudish. Also, whatever variant of Claude wrote this thing can’t even capitalize around semicolons consistently with itself, let alone consistently with how English has been written for at least a century.
Probably just a case of a company hoping their scale can change the societal standard faster than they can be bothered to match the standard.
You'll talk like 2023 unsupervised TikTok generators and you'll be happy.
Ouch! Much of this verbiage was dictated by me personally; I just have a fairly distinct register some might consider inscrutable. My English teachers in grade school always said the same :)
Rest assured I'll inject a bit less soul into the official docs once Mods are launched; re your feedback on the JSON key, what would you recommend?
Your comment here is written in perfectly fine English :)
Maybe "function_hook_modules" for the JSON key?
Does this finally fix the limitation that there is no supportable way to replace the implementation of a native tool in Claude Code? codex-rs has an (undocumented but likely supportable if kind of awkward) mechanism, and I’m part way through a project that needs this. I was going to release it with a recommendation not to use Claude Code, but it’s at least plausible that this will change my mind. (I’m not sure yet — the $ mechanism might be too restrictive. It’s a start at least.)
Contact me at the email address in my HN account and we can arrange for a human with a soul and feelings to write the docs from scratch assuming you have a price in mind that values the nature of my talent and experience.
Wow, you're Xe Iaso! I've reached out.
Out of curiosity, I ran the PDF through pangram and it seemed to flag nearly the entire thing as AI. I recognize these aren't perfect detectors, but they can give signals if nothing else. Perhaps it needs more soul injected!
https://www.pangram.com/history/93f9ec71-f7b3-4680-86b1-ff12...
Perhaps these "ai detectors" are snake oil
There’s definitely a snake oil component, but Pangram is unbelievably accurate. Creepily so in my opinion
Not beating the allegations on "Claude doesn't speak human because Anthropic employees don't speak human."
>via our new extensibility system for CC, called Mods, which is launching soon-ish. A mod is a plugin with a new type of hook, which we call a function hook.
An extensibility system called mods, which is a plugin with a new type of hook that we call function hook?
I can't tell if this is real, or you are making fun of overengineered AI solutions.
Is this real?
mods seem like a grasp at all the pi and dsh users
I've developed several plugins for different harnesses, and I needed some upstream change for most of them.
The deciding factor for me whether or not I will work on the feature of the plugin is whether I (or rather, my agent) can look in upstream source and evaluate if it can be done with minimal upstream change, which I then contribute. And generally, even if no upstream change is needed, agents work so much better when they can read the code.
So why not just make Claude code open source? Considering also that source code was leaked once anyway.
So what Anthropic calls "telemetry" is really "telechangeability"? That's sits with me even less comfortably than did the idea that some features are only available with telemetry enabled.
Not necessarily. They probably have an integrated service that handles some telemetry and also feature flags, like Braze. They toggled the whole thing off based on telemetry settings. It's a bug I've made before too.
That's just how big companies roll out software changes for software that auto-updates.
It's much preferable to be able to instantly fix it if the rollout of a new feature goes wrong than have everyone who installed the broken version bring stuck with problems until the company realizes the issue and rolls forwards with a fixed version.
https://martinfowler.com/articles/feature-toggles.html
I've used feature flags extensively throughout my career as a SaaS developer, but I've never considered their usage in desktop software. Not sure how I feel about it.
Desktop software is like web-based software, except there's no sandbox or anyone trying to protect your privacy.
I’d just assume good intent here. Feature flags, telemetry, and fast rollouts / rollbacks are standard practice in software. Have a look at chrome://flags perhaps.
I fully believe GP that there was zero intent to gate this behind collecting telemetry. Sounds like a little tech debt and a little oversight, and the simplest explanation is that it is.
>Apologies again folks, this was a fully human error on my part
Blink twice if you need help
Or add one additional telemetry metric and an extra prompt
don't forget the "auto reset all consent flags to 'allowed'" oopsie bug.
Much respect for the prompt response, humility, and frank disclosure.
Hey, it seems you work there. I had a tangential question. Did any Anthropic exec threaten to do something unsavoury if any engineer ever tried to not name the claude cli binary as the version number itself? Because if they did, I'd understand. Or if you dare change it all the vibe-coded ts/react/etc dominoes will go for a fall in unison? I'd understand that too.
Ouch.
I've had to send such messages, but internally at work, not on HN!
Have a great day, human.
I can understand honest mistakes, but like, usually when I develop anything with agents (which I assume is what you're doing internally at Anthropic), they're almost too enthusiastic about trying to add test cases to the point where they sometimes try to glue together things in ways that are structurally impossible in the actual code in order to try to test that behavior. I'm honestly a bit mystified that adding a new feature didn't get bundled in with tests that the feature works for arbitrary configurations.
Really loved this Tibo-level responsiveness, if Anthropic can keep it up with this level of service, I am pretty sure a lot of people will just ditch their ChatGPT subscription and just move to Claude.
On the other hand, if Anthropic is to follow the industry standards, this would never have happened in the first place. It's not like the feature gates are the frontier of software development.
This is the most symbolic and unimportant change in history (you can literally just symlink), I think people will be fine.
Symlink requires admin, and most people do not run CC as admin with bypass permissions though.
Right... you can just do it yourself.
? You need root to run ln? Since when?
On Windows you do. If you have to suffer it for some reason.
Ah, right. Windows...
Does that apply to WSL? I would assume everyone develops on WSL these days if they have to use Windows, at least...
There is a very valid reason on Windows not to allow people to do 'ln -s' without an admin.
WSL also has a huge perf hit when you cross FS boundary, but perhaps you have never experienced it, because you said, "Ah, right. Windows..."
But at least you've heard about WSL!
Yes, I prefer to use functional operating systems, or at least ones I can fix myself, without incurring a "huge performance hit" by wrapping them in spyware disguised as an OS ;-)
There are two or three relevant companies in this space in America and this is the one of them that kicked off the whole terminal agent harness thing in getting market adoption. It's perfectly fine for neither of these companies to follow industry standards while they're figuring shit out
Because they respond to HN threads about their products? Which are likely Claude hooks monitoring for activity in the first place? Come on...
At least make an argument for switching vendors based on the quality or price of their service.
After I was mildly disappointed with GPT-6 Sol and Luna not improving intelligence and only cutting the price, I'm running Opus 5.5 today.
After the last month or so in the Codex app, I was pleased with the Claude app.
It might be a case of the grass always being greener on the other side, but this is what stands out:
After 3-4 hours of usage, the weekly usage limit moved by only 1%.
Compared to Astra where I can watch the limit draining live, this is a great improvement.
I'd estimate it 3x cheaper, and that's with a 450k context limit instead of the 258k in Codex.
So far Opus 5.5 appears less prone to stopping for no apparent reason at checkpoints in the middle of a longer task.
It doesn't open an internal browser with a useless comparison page, where it then proceeds to add notes despite no one having asked for it.
It is a breath of fresh air: I get the response in the chat, while the Codex app recently loves randomly opening artifacts instead.
Opus 5.5 xhigh made great progress on the task, more so than Astra High, but that could be random chance.
Oh, and the 'Auto' mode actually works and does not force me to instead run 'Full access' like in the Codex app, lest it blocks even 'git push'.
Don’t make too quick snap judgements. “Honeymooning”, or giving new subscriptions / upgrades extra usage or “juice” is pretty common industry practice amongst SaaS “growth hacking” for years. Sadly.
Sure a fast response on HN would make people switch. Try better rates, infra, limits etc.
What we need is a low level but constant drumbeat against openai in general. In general the AI situation is overleveraged and underpoliced, with the occasional hints of AI gone wild. If openai were to just be left to die, we could let that financial mess unroll and bail out the leftovers, I don't like bailouts anymore than the next guy but with this administration its almost a guarantee if things go south because this adminstration can charge administrative fees of maybe $20-30 billion (which goes to trump), get Sam Altman to serve one or two years in a cushy resort type fed place for the hugging face hacking and put openai's processes on github as a premium feature, say $10000 a month to access (which again goes to trump).
I know I know, why are we giving money to trump? Its because he's going to take it anyways so can't we at least apply some window dressing?
Why would I ever do that to myself? My experience with Codex/GPT is fantastic, while my impression of Claude/Opus is that it's longwinded, patronizing, token-inefficient, stops to ask stupid questions every other minute, overcomplicates simple tasks, often poor engineering overall. I don't use it but this is what I see my partner run into who has access to both and compares them often. She has the same assessment.
Wow, thanks for sharing your experience. Very insightful.
Cuz OpenAI has been secretly downgrading models on many accounts, including mine lately. I paid $200 a month since like gpt-5.4, and since Astra released I found the model is somehow acting strange, it is until I checked X I have discovered that OAI is giving Luna level models when I am requesting Sol/Astra, or some piece of s** that is even worse than Luna. I basically had to ran every session with a Pelican test to determine if that session is safe. So I just spun up my Claude $20 and figured that now I can get all the work done just with Opus 5. Let me show you a pelican, by "gpt-6-sol". Cutting usages is one thing, but secretly downgrading models to a level that is not reliable anymore is the last straw. I am not saying other frontier labs (I am talking about you Anthropic) isn't doing this, but their version of downgraded/quantized/reduced effort model is at least usable, probably just slightly dumber, OAI's differences is day and night. https://imgur.com/a/PDbYdOQ
Somehow this just hasn't happened to me. I use Astra on high all day for fairly intensive game dev tasks, sometimes cranked up depending on the task.
I have heard ultra thinking might delegate to worse agents for some of its sub-tasks, but I don't use that much anymore since Astra came out. Just high seems good enough to throw most laundry lists at.
It’s more likely that GP encountered some bug or corner case or weird experiment conflating than anything intentionally deceptive.
There’s also the fact that LLMs aren’t perfect, and sometimes even the best models act really stupid sometimes.
It's night and day difference, for 3 days, until Anthropic nerf the model.
> ...if Anthropic can keep it up with this level of service...
fuckin laughable, literally invoked a laugh from me in real life.
I hope customers aren't so stupid that they think a chatty developer on twitter/hn/mastodon/screaming-in-the-wind/wherever (or any other public-facing-place) means shit about customer service, and that goes towards ANY company where the primary customer service is an LLM.
Anthropic is the only company where it took (!) 9 weeks (!) to convince to hand over a 4 dollar refund for book-keeping errors on their side that caused an inappropriately early account deactivation due to time zone issues on their end, while all the while telling me that they don't offer refunds. It took stacks of evidence and argument, and that was after spending two weeks in their system trying to convince every level that I was worth a human.
For me personally it'd require Dario to resort to armed mugging to see another buck out of my wallet. I'm not alone.
tl;dr : being able to convince the powers that be on highly active industry forums (hacker news, twitter, mastodon..?) to act right using the power of peer shaming doesn't good customer service make. That said -- I do appreciate the direct response/statement from mpoteat;
..I just don't appreciate the good actions of a decent individual being too broadly interpreted as the do-good customer-centric nature of Anthropic .. an element I do not believe exists there.
So money is all that matters to you? Must be an OpenAI employee or user.
Do yourself a favor: ditch both and go local.
Thanks for admitting to the mistake, but my understanding was that coding was fully solved now?
The same guy writing readme's for my vibeslopped toy projects is also the readme writer at Anthropic, what a coincidence ;)
> a fully human error
Would be interesting to know how much time you/your team spent on that design decision
The correct design was in the AGENTS.md but they didn't have telemetry on
It was obvious this was the reason, it’s a very easy thing to forget about
is there reason I can't update claude to 2.1.281? I just run claude update
> claude update Current version: 2.1.280 Checking for updates to latest version... Claude Code is up to date (2.1.280)
How are you planning to turn this off remotely when telemetry off?
If it’s like other CC features that depend on telemetry being enabled, disabling telemetry will turn off the feature.
I hope disabling /r if telemetry is disabled is also unintentional...
is it common to deploy software with a remote kill switch installed?
yes? feature flags have been a thing for a long time.
how strange.
as i said in another comment. i don't want someone to toy with my software remotely. that seems wrong to me!
i do not like others to decide that they know what is best for me. and then force it on me without my consent.
i will decide if i like your changes. if i do like your fix, i will install it.
in my car, do not remotely turn off my air conditioning. don't turn off my AGENTS.md.
Sounds like you should use opensource software then. It's a bit crazy to expect companies to limit the service and expectations of everyone else for your ideals.
according to me, you have had enough screen time today and would be better not to comment. therefore, i am turning off your browser. since i am on holiday tomorrow, you will get it back next week.
Do you use chrome? Check chrome://flags
i use chrome enterprise. i control the flags from admin console.
EDIT: i do not control the flags from admin console. holy shit.
Well now, this is how you do community outreach
people are overeacting
telling people Anthropic remote-control their users computers isn't the smartest thing to do
Lol that's literally the entire point of the software, you install it just so the program can talk to a remote server to make changes on your local computer.
"Claude, deploy yourself to a bunch of idiots, f** the bugs"
valid
I don't understand, isn't coding solved already?
"Rollout artifact"? This is Claude-speak isn't it? I have never ever heard anyone call a bug like this a "rollout artifact" before.
I was probably an agent that made the change, and the same agent that commented here on HN.
I don't think "bug" is the correct term. They put a feature behind a feature flag, and feature flags don't work if you turn them off (via telemetry). That's "Working As Designed™".
It's clearly an unintended interaction. Nobody intended for the telemetry switch to control whether it reads AGENTS.md (hence mpoteat's apologetic response). Whether you consider that to be a "bug" or not really wasn't the point of my message.
Clearly not Claude-speak, see the rest of the message. "Rollout artifact" just means "an artifact of how we rolled this change out" which maybe isn't proper English but the message was obviously not written by Claude. Upgrade your Claudish detection
It’s a long-standing issue that disabling telemetry disabled feature-flagged features (e.g., remote control).
> That's "Working As Designed™".
You must be baffled by the fact they're fixing it.
Feels pretty normal to me, IDK. "Rollout" is definitely what was happening here, and this leftover problem can be described as an "artifact" most generally - I guess otherwise it'd be a... just "problem" or "mistake"? Cause "bug" doesn't really fit. Plus, the Claudism here would definitely involve "soak", and possibly even "wall-time" lol
IMHO it's worth keeping in mind that Anthropic employees are some of the least likely to casually pass off artificial prose as authentic, given the company's ethos/brand/cover story (depending on how cynical you are). To them this is all getting pretty high stakes pretty damn quickly; based on my usage of full strength Opus 5.5 today, I can't even imagine what working with their full internal stack must feel like. If they were willing to let the machines speak for them, they'd all be melancholically lounging around home by now instead of coming in to work!
...I am refusing to consider the fact that they probably are still WFH because of Salesforce forcing their shared security contractor to strike. Call that a mental health ignorance on my part :)